Terms & Conditions for the NHS Staff Fedback Hub
This hub is operated by Market & Opinion Research International Limited, trading as “Ipsos MORI”. We are registered in England and Wales under company number 948470 and have our registered office at 3 Thomas More Square, London, E1W 1YW, United Kingdom.
By submitting your details and applying to join this hub, you agree to be bound by the following terms and conditions of membership. Please ensure you read these before joining.
About the NHS Staff Feedback Hub
Ipsos MORI has established this Feedback Hub on behalf of NHS England and NHS Improvement in order to provide a space where healthcare professionals can share and discuss their experiences of working during these extremely challenging times. The feedback provided by members will form part of a weekly report which is shared directly with the NHS England and NHS Improvement Team.
Changes to these terms and conditions
Membership of the NHS Staff Feedback Hub
Use of your personal data
Leaving the hub and cancellation of membership
Acceptable content and behaviour
Ipsos MORI want all members to be able to participate in this hub safely and with respect for their views and opinions. By joining this hub , you understand that all opinions, information, data, text, messages, pictures or any other materials posted, are the sole responsibility of the person generating or posting the content.
You agree that you will not use your membership to post or make available to the hub or its members:
You also agree to NOT use the hub to:
It is important to note that Ipsos MORI does not pre-screen Content before it's posted to the hub. However, Ipsos MORI reserves the right (without any obligation) at their sole discretion to refuse or remove any Content that is posted via the hub.
NHS staff feedback hub content generated, submitted or made available by or to members:
Participation by children
Participation in this hub is only open to individuals aged 17 or over. For Communities aimed at children, we will always seek consent from a parent, legal guardian or other person legally responsible for the child, before inviting them to join the Community or take part in our research.
Links to other websites
You understand that cookies must be enabled on your computer in order to access and participate in the hub site. A cookie is a small bit of information that is stored in a user's browser, often just a code that contains the server name and a generated string of unique text and numbers
To participate in this hub , you also understand that you must have the following software installed and/or enabled:
Ipsos MORI proprietary rights and copyright
You acknowledge and agree that the Hub site, surveys and any necessary software used in connection with the Hub contain proprietary and confidential information that is protected by applicable intellectual property rights and other laws. You also understand and agree that content contained in information presented to you through the Hub may be protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. All product names, whether or not appearing in large print or with the trade mark symbol, are trademarks of Ipsos MORI, its affiliates, related companies or its clients, licensors or joint venture partners, unless otherwise noted.
The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trade mark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes. Except as expressly authorised by Ipsos, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Panel or the Software, in whole or in part.
If you believe that your work has been copied or used in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide us with the following information:
Any Notice of claims of copyright or other intellectual property infringement must be sent to us at the following address: NHS staff feedback hub, Compliance Department, Ipsos MORI UK Limited, 3 Thomas More Square, London E1W 1YW, United Kingdom.
Please note that this procedure is exclusively for notifying us that your copyrighted material has been infringed.
Limitation of liability
These Terms and Conditions of Membership will be governed by English Law and the non-exclusive jurisdiction of the English Courts.
The NHS staff feedback hub: Your personal data
This Privacy Notice explains who we are, the personal data we collect, how we use it, who we share it with, and what your legal rights are.
About Ipsos MORI
Market & Opinion Research International Limited is a specialist research agency, commonly known as “Ipsos MORI”. Ipsos MORI is part of the Ipsos worldwide group of companies, and a member of the Market Research Society. As such we abide by the Market Research Society Code of Conduct and associated regulations and guidelines.
What personal data has Ipsos MORI received for this survey?
We have only received the personal data that you have given us during registration:
What is Ipsos MORI’s legal basis for processing your personal data?
Ipsos MORI requires a legal basis to process your personal data. Ipsos MORI’s legal basis for processing is your consent to take part in the research. If you wish to withdraw your consent at any time, please see the section below covering ‘Your Rights’.
How will Ipsos MORI use any personal data including survey responses you provide?
How long will Ipsos MORI retain my personal data and identifiable responses?
Where will my personal data be held and processed?
All of your personal data used and collected for this research will be stored by Ipsos MORI in data centres and servers within the United Kingdom and European Economic Area (EEA).
How can I contact Ipsos MORI and NHS England and NHS Improvement about this project and/or about my personal data?
Contact Ipsos MORI:
Contact NHS England and NHS Improvement: